DesignOps Transformation
Defined the operating model, roadmap, and governance that aligned design work to product and business goals.
AI Agent Framework & Enablement
Created a repeatable framework for designing, deploying, and scaling AI agents across teams and tools.
Knowledge Systems at Scale
Built a governed knowledge ecosystem that improved discovery, consistency, and long-term ownership.
Research & Tool Enablement
Turned research tools into operational capabilities through structured onboarding, training, and support.
Accessibility at Scale (Bonus)
Embedded accessibility into workflows through frameworks, tools, and roadmap-driven governance.